Happy shopping and we are looking forward to your contribution to this thread. If by the end of the delivery time zone there is no delivery staff come, then have to call CS, Sales hotline. Open the item and check the physically and switch on the handset to check for any problem.

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That is why once you put your signature, any problem will have to go to the Manufacture Service Center. If by more than an hour your handset not activated, then need to call the Customer Service HOTline staff to activate your SIM card. For SIM card and related matter, including after receiving your item, the Customer Service hotline is I am sure alot of buyers when they want to buy new phones or cheap one will face this issue.

So the "news" is seriously missing here. I have recently bought Samsung Galaxy S7 Edge online and gotten the delivery on 23 Apr My Sales order number is I am happy with the experiences and delivery service. When I purchase my phone in Starhub online I did not have the option to purchase it.

Our team are reading them and looking into ways how to further improve the Online Store buying experience. Keep your feedback coming.

As this will impact your login experience, please proceed to this thread to find out more. We apologise for the inconvenience caused. Home Mobile Postpaid Prepaid Roaming Handsets Others. Channels and Programmes Set-Top Boxes StarHub Go Others.

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All Forum Topics Previous Topic How to buy starhub shares Topic. Regarding to Online purchase. As long as you follow the procedure, there should not be any problem.

Most errors are due to people unable to wait, and keep clicking. This Online webpage tend to be slow. Should there is error, all you need is to go back and start over again.

Before redo, you need to clear the online basket.

The other issue is there is a time limit for the whole process. That is why if there need to take note on the steps. Regard to Online purchase After you complete your purchase.

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Do note that you will receive a SMS on the day Before the delivery day. This is important, so that this is a confirmation of the delivery. If not, there is need to call the Sales hotline CS to double check on the delivery date.

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Then on the delivery day, the delivery staff will send you a SMS before he come. Upon the delivery staff on handling your purchase item, do remember; 1. Only when you are satisfied, then put your signature on the delivery note. Do note for Sales before receiving your handset the hotline is Enjoy your mobile phone. I have been using the online store ever since its release.

Perks of the online store includes but not limited to: Things that maybe improved. My post does not represent StarHub in any way.

Thank you all for your feedback. I tried to do On-line Re-contract of my CIS plan but there was no option. Starhub should look into this as well other than going to the counter. About StarHub Privacy Policy Legal Notices.